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Click here
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Above shows an operator console displayed on the
screen of your computer used in conjunction with a handset, headset,
or both.
What are the benefits of using a Windows Operator
Console?
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Operators can see at a glance, information
about all incoming & outgoing calls, and can easily choose
the priority over which call is answered first. |
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Calls can be transferred and recalled
at the click of a button. |
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The operator
has more information about the people
within the organisation, and is able
to see at a glance if someone is on
the phone or on holiday. On some Windows
Operator Consoles the operator can
easily see if an extension has been
diverted to voicemail, and also turn
on or off any one of the thousand
user voicemail messages, such as 'gone
to lunch', 'in a meeting' etc. |
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By using the virtually unlimited
number of speed dials in the phone book, the operator is able
to search by first or last name, or extension number, this is
particularly useful when employing temporary operators. |
We can advise on the most suitable system for your organisation. To
request a brochure, free communications audit or more information
please click here. |
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