Below is a typical screen in Microsoft Outlook, on some telephone
systems, customer information can be displayed automatically if the
caller (CLI) number is recognised. Also by clicking the dial icon,
your telephone will automatically make a call to that contact. Most
modern Windows contact management databases can be programmed to do
this.
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Click here
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How can this help our company?
Productivity, on average, it takes 1 minute to
find a telephone number and dial manually. At twenty calls a day per
person in a 20 staff company, based on national average wage, £8,000
productivity is lost every year!
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How is the telephone
connected to my computer?
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| 1st party (TAPI) connections is a
cable connected directly from a telephone handset to a communication’s
port in the back of your computer. |
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3rd Party
connections have a direct cable connection
from your telephone system to your
server. |
Other Computer Telephony Integration
products:
Unified
Messaging
Windows
Operator Consoles
Screen Phones
Call Centre
Software
Logging Incoming
and Outgoing Calls
Voice Over
IP
We can advise on the most suitable system for your organisation. To request a brochure, free communications audit or more information please
click here. |
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