Logging Email Activity
- 65% of all communications are now non verbal
- T Mobile apparently carry more text messages than mobile phone calls
- How much time does each member of staff spend replying to emails each day?
- How many emails do you receive each week?
- How much data is sent & received?
- How quickly are emails being responded to? Are Emails left unanswered for days?*
- Are some members of staff hiding behind the cc box?
* See Email Queuing for automatic escalation of unanswered emails to other groups or departments
- Every email is logged showing the sender, receiver, direction, date and size of the email
- Reports can be accessed showing every user,or department
- Personal Emails can be highlighted, therefore reducing them
- Conserve network bandwidth
- Reduce large attachments being sent and received
- Compatible with any mail server that produces log files
- Export reports via CSV/ MS Word/MS Excel/Email/PDF/HTML
- Optional alarms facility alerts